Scanning Ids or Documents

This article explains the method for scanning identification documents and other important documents

Go to the create/edit driver modal in either the checkout or edit contract flow and select the plus + symbol next to Primary Driver

Place the front of your license in the top of the scanner

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After placing the ID or document in the scanner, ensure the correct scanner is selected from the Scanner drop-down

The scanner will show an orange power icon, signifying that it is working

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Remove the license after the machine is finished with the front. It will display a green smiley face.  

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Repeat this same process with the back of the ID


Remove the ID once the machine is finished processing

Click the “REFRESH” button in the driver modal until the ID or document scan displays in the table located in the modal

To gather the correct information, select the front and the back. The side with the barcode will populate the correct information. To view both sides of the ID, you must select each. 

Select both the Front and BACK of the ID to populate the correct name and address.

 

Note: The result icon from the scan in the table resembles the icon that displays on the scanner. If the result icon is yellow, the id or document can not be used. The description tells if the id or document is genuine or what is wrong with it. 

 

After saving the driver, you can view the image of the id or document by clicking the document icon located to the right of the driver's name. The first one indicates the front, and the lighter one is the back. 

 

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