To reset your password:

• Navigate to the Sofiac Travel Platform Sign-in page
• Locate the “Forgot Password?” button below and to the right of the password box.

• Once on the "Request Password Reset" page, ensure that the email displayed is the correct email associated with your Sofiac Travel Platform account. 
• Press the “Continue” button in the bottom right corner. 

• An email containing password reset instructions will be sent to your inbox. Make sure the email is addressed as follows:
  • SUBJECT LINE:  “Sofiac Travel Platform: Password Reset”
  • SENDER EMAIL ADDRESS:  no-reply
  • @cloud.sofiac.net
• Follow the instructions sent in that email. 
  • Note that it may take a few minutes to receive the email. If you do not see the email in your inbox, please check your junk/spam folder.